managing a payment between a customer & a supplier a/c

Mal Registered Posts: 13 Regular contributor ⭐ ? ⭐
We have 2 accounts with a charity organisation that previously held bank accounts in the name of our charity (it was the parent of our charity). The donations collected are logged in a Customer a/c. The charges they make to us, for postage/photocopying etc., are recorded in a Supplier a/c.
When sufficient funds have been collected, they write out a cheque to us and the transfer is affected. Until now, we have settled the Supplier a/c on an annual basis (as it doesn't amount to a large amount).
This year, the organisation decided to write a cheque to itself (from the a/c it owns, but is in our name) to clear the amount owed to it by ourselves.

So no money has hit our bank a/c and I at a loss on what Sage transactions I need to undertake to reduce Supplier and Customer accounts by the same amount - given I don't believe I can issue refunds or credits.

Thanks for any help.


  • Mal
    Mal Registered Posts: 13 Regular contributor ⭐ ? ⭐
    Do I just enter 2 identical Supplier and Customer Credit Notes?
  • angharadmai
    angharadmai Registered Posts: 41 ? ? ?
    I should think you should use a contra bank account to pay off both the customer and supplier accounts.
  • Jon_1984
    Jon_1984 Registered Posts: 186 ? ? ?
    Yep - I would use a contra - simply enter a payment made and a payment recieved through a cashbook to the relevent accounts, and then reconcile them off together.
  • Mal
    Mal Registered Posts: 13 Regular contributor ⭐ ? ⭐
    Many thanks, have done that.

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