FAO Robert

System
System Posts: 100,537 🤖 Admin 🤖
edited June 8 in Student general
Hi Robert,

I can't reply to the thread I started on Sunday about my computer problems because it has now disappeared.

The IT guy has sorted my problem out with Microsoft - he said there was a virus present in the email that caused the initial problem and then he went on about something to do with the "registry" (whatever that is).

I've lost all my emails but he has managed to save my spreadsheets.

Thanks for your help anyway.

Comments

  • System
    System Posts: 100,537 🤖 Admin 🤖
    Re:FAO Robert

    See my post about the disintegration of these forums:

    http://www.aat.org.uk/forums/posts/list/16724.page

    no doubt by the time evrybody else looks at it, the post will hav spun wildly off topic :P
  • System
    System Posts: 100,537 🤖 Admin 🤖
    Re:FAO Robert


    Only just seen this even though it's two days old now!

    I assume this was your work computer Steve so are you keeping your anti-virus patterns up to date?

    Do you also have System Restore turned on since you mentioned there was a problem with this? Go to Start-Control Panel-System-System Restore and just check that the "turn off" box hasn't been ticked. You can also allocate the amount of disc space it uses but if you have a massive hard drive, I wouldn't worry about this too much. Of course, if you had a virus it's more than likely that this interfered with System Restore thus preventing you rolling back to a pre-infection state but I'd still check anyway.

    Regards,

    Robert
  • System
    System Posts: 100,537 🤖 Admin 🤖
    Re:FAO Robert


    I can never do a system restore on my new pc.

    Now I know why...
  • System
    System Posts: 100,537 🤖 Admin 🤖
    Re:FAO Robert


    Actually I don't. That setting was fine, and yet I still can't restore to an earlier time.

    I specifically tested it last night by creating a restore point, but today it wouldn't let me.

    :cry:
  • System
    System Posts: 100,537 🤖 Admin 🤖
    Re:FAO Robert

    Did the AAT IT department set it up for you?
  • System
    System Posts: 100,537 🤖 Admin 🤖
    Re:FAO Robert


    Whatever are you implying Annette? The website team only ever use the most fully up to date technical resources;

    1592571689.jpg

Categories

Privacy Policy