Sage Error message

keithy1978keithy1978 Feels At HomePosts: 36Registered
Can anyone shed any light on the following:
When visiting the bank reconciliation screen of Sage after matching the transactions and clicking the Reconcile button I am always greeted with the following message:

An unexpected error message [19] has been detected and the reconciliation screen will now close without performing a reconciliation and without saving your most recent changes.
Please restart Line50 before continuing.

What does it mean? why does it keep happening?



  • columbiacolumbia Experienced Mentor Posts: 580Registered
    To be truthful not sure. All I can think is have you restored data from a more recent version of sage into an older version of sage? This may cause problems.

    Sorry I can't be more helpful.

  • RichardRichard Trusted Regular Posts: 373Registered
    When you do a bank reconciliation in Sage, it prepares a bank statement in pdf form, if you do not have the sage pdf driver installed on your pc you will get the error message that you are receiving.

    I think you can download a fix from the Sage website.
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