The beneficiary in the long run

System
System Posts: 100,534 🤖 Admin 🤖
Many of the world’s largest software vendors, including Microsoft and Oracle, have Indian companies cutting computer code for them. Indian providers are also broadening their portfolios to include infrastructure management and consulting to their already bulging portfolios.

IT in India is growing at nearly 30 per cent, faster than anywhere else in the world, while the industry expansion in most western countries have slowed in the last years anywhere from ten to five per cent. Indian developers are renowned for their quality and their costs are so low that they can afford to assign more highly qualified people to a project than their Western rivals.

The success of Indian IT has been tied closely to the fortunes of Western economies. Escalating demand for skills to handle the Y2K bug gave Indian outsource providers the chance to prove themselves in the West. They were again called upon during the dot com boom at a time when the cost of IT skills in the West was reaching unsustainable levels.

The boom gave the Indian IT outsources industry the requisite opportunity to flourish. However, its sustained success and growth is the result of what India could offer the developed world when its economy turned bad. The bust that followed the dot com boom has helped the Indian IT outsource industry maintain strong growth as Western companies started looking overseas for a alternate and economical supplier of IT services.

Often in the developed countries, there is outrage when jobs are seen to go overseas. However, eventually everyone accepts it when the cost savings the end user makes is realized. It is hastily assumed that outsourcing to India and similar countries’, result not only in job downsizing, but is also hurting the economy of the developed world. It is noteworthy that the beneficiary in the long run is the western economy as a whole, if not its IT services sector.

Comments

  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:The beneficiary in the long run

    Shame that their lousy Indian call centres don't match their very pretty words. The outsourcing of many customer service centres to foreign climates has resulted in - where able - my outright refusal to deal with UK companies who have chosen to do so. The service offered by these overseas call centres is frustrating and confusing at best and argumentative and confrontational at worst. I'm afraid you - the writer of this post if you ever come back (which is unlikely) - is wasting your time - with me at least - by trying to convince me that shipping British jobs abroad is/was ever a good thing...

    It does make me wonder though how an opportunist advert like this still manages to permeate the AAT Forums. Who can we expect on here next? Bill Gates? Alan Sugar? Jack the Ripper?

    Robert
  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:The beneficiary in the long run
    by trying to convince me that shipping British jobs abroad is/was ever a good thing...

    Such a difficult one to call

  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:The beneficiary in the long run
    blobbyh wrote:
    The service offered by these overseas call centres is frustrating and confusing at best and argumentative and confrontational at worst.
    So unlike call centres in this country.
  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:The beneficiary in the long run
    Paul22 wrote:
    Such a difficult one to call
    That is so funny - intentionally or not!
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