sage restore

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mc25
mc25 Registered Posts: 232 Dedicated contributor 🦉
Hi all,

I think i have seen this post here before, but can't remember what the answers were. If you have got a client with sage instant v12, I have got sage instant accounts v14. If i took a backup from the client did some work with my V14, when I restore to V12 will it work ok or do I stand a chance of loosing some info.

Any comment highly appreciated.:thumbup:

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  • AK002
    AK002 Registered Posts: 2,492 Beyond epic contributor 🧙‍♂️
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    You can't downgrade from a higher version.

    So no, if you restore it to V14 then the client will have to buy 14 to see/amend the data.

    You will need to purchase V12. Or you could access your clients PC remotely? Or go to there premises and do the work?
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