Sage issue
katie2008
Registered Posts: 294 Dedicated contributor 🦉
Hi,
Im a intermediate student who is having a nightmare at work. Just spent 2 hours on the phone to sage technical support and they still cant help me. So I thought I would try other students who possibly use sage?!
This is the problem.
I put a sales order on sage. Products only.
I then create an invoice from said sales order.
I then add on haulage as an afterthought (if its been redirected etc) for costs incurred.
The goods default to T1 (Standard rate)
But the haulage defaults to T0 (no vat).
Anyone seen anything like this before. Sage havent. And google is drawing a blank.
Thanks
Katie
Im a intermediate student who is having a nightmare at work. Just spent 2 hours on the phone to sage technical support and they still cant help me. So I thought I would try other students who possibly use sage?!
This is the problem.
I put a sales order on sage. Products only.
I then create an invoice from said sales order.
I then add on haulage as an afterthought (if its been redirected etc) for costs incurred.
The goods default to T1 (Standard rate)
But the haulage defaults to T0 (no vat).
Anyone seen anything like this before. Sage havent. And google is drawing a blank.
Thanks
Katie
0
Comments
-
Re Sage
Hello Katie,
Were you trying to make a sales invoice or a sales order? I think with sales order, you are only ordering for goods and therefor, the supplier would send you a delivery note plus an invoice, you only send invoices when you are selling your company product. Don,t know whether this is the answer to your question.0 -
Have you tried looking in the invoice defaults settings as I'm sure I've seen something in there to do with footnotes and carriage etc.0
-
There should be a Footer Details tab on the invoice/order where you can enter carriage?0
-
In the Footer Details where you put in the carriage you need to change the Global Section to T10
-
In the Footer Details where you put in the carriage you need to change the Global Section to T1
Only if you set a global nominal code, and want all the figures to go to T1 and the same nominal.
If you use the carriage section you can have it on a different tax code if needed, or on T1 as well.0 -
Whatever the solution, this doesn't give you a great deal of faith in Sage's support services.0
Categories
- All Categories
- 1.2K Books to buy and sell
- 2.3K General discussion
- 12.5K For AAT students
- 318 NEW! Qualifications 2022
- 161 General Qualifications 2022 discussion
- 11 AAT Level 2 Certificate in Accounting
- 56 AAT Level 3 Diploma in Accounting
- 87 AAT Level 4 Diploma in Professional Accounting
- 8.8K For accounting professionals
- 23 coronavirus (Covid-19)
- 272 VAT
- 92 Software
- 273 Tax
- 135 Bookkeeping
- 7.2K General accounting discussion
- 200 AAT member discussion
- 3.8K For everyone
- 38 AAT news and announcements
- 345 Feedback for AAT
- 2.8K Chat and off-topic discussion
- 582 Job postings
- 16 Who can benefit from AAT?
- 36 Where can AAT take me?
- 42 Getting started with AAT
- 26 Finding an AAT training provider
- 48 Distance learning and other ways to study AAT
- 25 Apprenticeships
- 66 AAT membership