Sage issue

katie2008

Hi,

Im a intermediate student who is having a nightmare at work. Just spent 2 hours on the phone to sage technical support and they still cant help me. So I thought I would try other students who possibly use sage?!

This is the problem.

I put a sales order on sage. Products only.
I then create an invoice from said sales order.

I then add on haulage as an afterthought (if its been redirected etc) for costs incurred.

The goods default to T1 (Standard rate)
But the haulage defaults to T0 (no vat).

Anyone seen anything like this before. Sage havent. And google is drawing a blank.

Thanks

Katie

Terdoo

Re Sage

Hello Katie,

Were you trying to make a sales invoice or a sales order? I think with sales order, you are only ordering for goods and therefor, the supplier would send you a delivery note plus an invoice, you only send invoices when you are selling your company product. Don,t know whether this is the answer to your question.

HadynB

Have you tried looking in the invoice defaults settings as I'm sure I've seen something in there to do with footnotes and carriage etc.

Kecak

There should be a Footer Details tab on the invoice/order where you can enter carriage?

jewels.p

In the Footer Details where you put in the carriage you need to change the Global Section to T1

Kecak

jewels.p wrote: »

In the Footer Details where you put in the carriage you need to change the Global Section to T1

Only if you set a global nominal code, and want all the figures to go to T1 and the same nominal.

If you use the carriage section you can have it on a different tax code if needed, or on T1 as well.

CJC

Whatever the solution, this doesn't give you a great deal of faith in Sage's support services.