Sage Barcode link - or not!
GILL
Registered Posts: 31 Regular contributor ⭐
We have just had a barcode system installed and, illogically, it has been programmed to put the barcode in the com code box in product record rather than the barcode box.
As you cannot search on the com code box and everything has been relabelled with the barcode rather than part number (as previous) when I need to produce a sage invoice (rather than through the till) or look up the history of a part I have no way of finding it!!
When I queried it with programmers I was told it is because the barcode box has only been available for the past year and to get it to work they would have to 'do substansial work'. Haven't had any response to my question on why they didn't mention this prior to implementation as yet!
So reduced 40% of my work by having automated cash sales but increased the other 60% trying to trace parts used in repair work - just great.
As you cannot search on the com code box and everything has been relabelled with the barcode rather than part number (as previous) when I need to produce a sage invoice (rather than through the till) or look up the history of a part I have no way of finding it!!
When I queried it with programmers I was told it is because the barcode box has only been available for the past year and to get it to work they would have to 'do substansial work'. Haven't had any response to my question on why they didn't mention this prior to implementation as yet!
So reduced 40% of my work by having automated cash sales but increased the other 60% trying to trace parts used in repair work - just great.
0
Comments
-
I don't know a massive amount about programming or databases, but surely it wouldn't take them THAT long to tell the barcode system to "Query database field X rather than field Y"....
0
Categories
- All Categories
- 1.2K Books to buy and sell
- 2.3K General discussion
- 12.5K For AAT students
- 328 NEW! Qualifications 2022
- 161 General Qualifications 2022 discussion
- 11 AAT Level 2 Certificate in Accounting
- 57 AAT Level 3 Diploma in Accounting
- 95 AAT Level 4 Diploma in Professional Accounting
- 8.9K For accounting professionals
- 23 coronavirus (Covid-19)
- 273 VAT
- 92 Software
- 275 Tax
- 138 Bookkeeping
- 7.2K General accounting discussion
- 203 AAT member discussion
- 3.8K For everyone
- 38 AAT news and announcements
- 345 Feedback for AAT
- 2.8K Chat and off-topic discussion
- 584 Job postings
- 16 Who can benefit from AAT?
- 36 Where can AAT take me?
- 42 Getting started with AAT
- 26 Finding an AAT training provider
- 48 Distance learning and other ways to study AAT
- 25 Apprenticeships
- 66 AAT membership