CCH Business Support Helpline

Anyone else disappointed to read that the CCH Business Support Helpline will no longer be included within the Member in Practice fee?
I personally would much rather have someone to discuss a query with than the online resource being offered in its place.
I personally would much rather have someone to discuss a query with than the online resource being offered in its place.
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Disappointed if they are removing it though.
However through the Tax Investigation Insurance I offer to my clients I get free access to their support lines which effectively do the same thing. This is through Qdos Tax Wise.
Burg
It will still be available but on a pay as you go option.
I was going to contact CCH direct to see how much they charge for the service, so will have a look at the option you suggested as well.
I have just forwarded the email from the AAT to the email address on your website.
Sue
However, when the operators did not immediately know the answer to any query I gave them they just searched the CCH online database to look it up so the fact that we will now have access to that ourselves should be very good.