Can you help

jubblyjan
jubblyjan Registered Posts: 1 New contributor 🐸
in General discussion
I have tried accessing the AAT site for the CBT on my laptop and it won't let me access the assessment exam. I can download and do it on my main PC but as I use my laptop mostly, its a problem. Does anyone have any suggestions?

Comments

  • coojee
    coojee Registered Posts: 794 Epic contributor 🐘
    Have you tried pressing F11?
  • blobbyh
    blobbyh Registered Posts: 2,415 Beyond epic contributor 🧙‍♂️
    Surely F11 just increases the screen size?

    I haven't seen a CBT but is your computer up to date with the latest plug-ins? If you use Internet Explorer you'd usually get a message near the top of the screen and an audible blip advising that such and such site needs such and such plug-in to continue. I can't speak for other browsers but I know Chrome - my browser of choice - isn't quite so helpful at alerting for missing components.
  • coojee
    coojee Registered Posts: 794 Epic contributor 🐘
    Yes, it does and that's what usually needed. It's what I need to do to access the exams, otherwise the buttons you need are not accessible.
  • katie2008
    katie2008 Registered Posts: 294 Dedicated contributor 🦉
    Can you clarify what parts of accessing the assessment are missing, and any messages that pop up..

    also your Operating system and browser type.. will have a look and try to help

    Katie

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