Client Text Messages
jow774
Registered Posts: 465 Dedicated contributor 🦉
I have a couple of subbie clients who have started using texts to update me on info etc. Im a little uncomfortable with it, but must say it does seem alot quicker than sending letters and perhaps they feel more comfortable dealing by text than by phone. I just wondered what everyone else thinks about this?
0
Comments
-
I have a few clients that forward wages hours by text and ask for the net pays to be returned by text. It is quicker but I don't let too many clients have my mobile number.0
-
We use an online service for sending texts to clients but I must admit, we don't ever really receive texts.
I don't see the problem though; if it were me I'd want to include something in the engagement letter so stipulate that mobile messages may be used as a form of communication, and maybe have an official form / record of the number that the client has specifically authorised you to send message to (and receive from).0 -
I text clients on a regular basis - just have to remember to leave the x off the end!!0
Categories
- All Categories
- 1.2K Books to buy and sell
- 2.3K General discussion
- 12.5K For AAT students
- 318 NEW! Qualifications 2022
- 161 General Qualifications 2022 discussion
- 11 AAT Level 2 Certificate in Accounting
- 56 AAT Level 3 Diploma in Accounting
- 87 AAT Level 4 Diploma in Professional Accounting
- 8.8K For accounting professionals
- 23 coronavirus (Covid-19)
- 272 VAT
- 92 Software
- 273 Tax
- 135 Bookkeeping
- 7.2K General accounting discussion
- 200 AAT member discussion
- 3.8K For everyone
- 38 AAT news and announcements
- 345 Feedback for AAT
- 2.8K Chat and off-topic discussion
- 582 Job postings
- 16 Who can benefit from AAT?
- 36 Where can AAT take me?
- 42 Getting started with AAT
- 26 Finding an AAT training provider
- 48 Distance learning and other ways to study AAT
- 25 Apprenticeships
- 66 AAT membership