Sage Problems

vickie88vickie88 Feels At HomeRegistered Posts: 58
I use sage at work and i have been helping my friend set sage up for his small company he only has a very basic copy of sage compared to what I use at work.

When I set all the customers and suppliers up through the wizard it says that all the customer and supplier accounts are on hold but when I go into the records and go on credit control there is a tick in the terms have been agreed box but the account on hold box is not ticked, so I don't understand why it says they are on hold?

The strange thing is if i set the customers/ Suppliers up through going on record and new account instead of the wizard they don't go on hold.

Does anyone know how to resolve this issue? Or how i can take them off hold? x

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