Having a male blonde moment....

blackviper90210blackviper90210 Feels At HomePosts: 25Registered
Going through my debtors accounts, I have found payments made by customers as SC not SR and they are not allocated to a particular invoice.

I can not for the life of me remember how to collate the payment to a particular invoice :confused1:


TIA :001_smile:

Comments

  • SashaDellaSashaDella Trusted Regular Posts: 362Registered
    I think you just put it on as a payment, and pay in full the invoice and credit so the balance is zero.

    Hope this helps :D
  • blackviper90210blackviper90210 Feels At Home Posts: 25Registered
    Hi Thank you for the reply.

    I have only just started the job a week ago after completing level 2, so I am on a steep learning curve, lol.

    If I post it as payment in full, will that not show as yet another credit on their account?

    Sorry for the dumb questions, just can not get my head around it today:huh:
  • SashaDellaSashaDella Trusted Regular Posts: 362Registered
    are you trying to allocate a credit note against an invoice?
    because if you go to make payment you should be able to pay in full the credit -£x and pay in full the invoice -£x which would balance to zero

    sasha
  • blackviper90210blackviper90210 Feels At Home Posts: 25Registered
    Hi Sasha,

    It's not a credit note.

    The previous person doing the accounts has added a SC on the customers account, but the invoice is still showing outstanding, as they did not allocate it to the invoice.

    Thank you for your help,

    Dave
  • SashaDellaSashaDella Trusted Regular Posts: 362Registered
    an SC is a sales credit?
  • blackviper90210blackviper90210 Feels At Home Posts: 25Registered
    I believe so. Not entirely sure what difference it make tbh.

    They have a credit amount on the account, but they are showing an unpaid invoice. I need to work out how to allocate the SC to the unpaid invoice.
  • SashaDellaSashaDella Trusted Regular Posts: 362Registered
    Have you tried what I suggested? In customer select receive payment and pay in full SI and SC at the same time, make sure the balance totals zero.

    The same as allocating a payment on account (PA)

    Sasha
  • blackviper90210blackviper90210 Feels At Home Posts: 25Registered
    Hi Sasha,

    Thank you very much!!

    I've just cottoned on to what you were saying, lol. I can't believe I didn't realise that before :ohmy:


    Thank you again.

    Kind regards,

    Dave
  • SashaDellaSashaDella Trusted Regular Posts: 362Registered
    No problem :)

    x
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