how to move part of the payment to different account in SAGE

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stardast
stardast Registered Posts: 6 New contributor 🐸
Hi.
We received one payment for two different accounts.
How to move part of the payment to an other account.
Thanks.

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  • Jan
    Jan Registered Posts: 654 Epic contributor 🐘
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    I usually just split the payment between the two customers accounts, marking both prt chq or prt BACS.
  • stardast
    stardast Registered Posts: 6 New contributor 🐸
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    Thanks.
    The cheque is written by customer X and has to be posted as payment received in X account. (For audit purpose)
    After I allocate part of the payment to X invoice.
    The rest of the payment has to be moved to customer Y and pay their invoice.

    How would i do that?
  • [Deleted User]
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    Post a payment to the X account and post a receipt to the Y account. The two will contra off if you post them through the cash account. The sales ledger accounts will also be able to be allocated.
  • stardast
    stardast Registered Posts: 6 New contributor 🐸
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    Thank you Don Juan,
    It is still not clear to me... sorry...
    1. posted payment to X account.
    2. pay X invoice.
    If after that i will pay Y invoice the overpayment will still on X account????
    I would really appreciate it if you could explain step by step if possible.

    Regards
  • Monsoon
    Monsoon Registered Posts: 4,071 Beyond epic contributor 🧙‍♂️
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    Surely for audit purposes you can just make a clear note somewhere?

    I would definitely post a payment of, say £50 to x and £50 to y, and in the details say "paid by x"

    It really is far too much of a faff and will be a bit messy otherwise.

    If you really have to do it that way though, I would...

    Payment of £100 to X (£50 overpayment).

    Dummy Invoice X for £50 to balance their account, post the invoice to 9998, with narrative explaining why.

    Credit note to Y for £50 (to balance their account) posted to 9998, with narrative explaining represents paid by X.
  • Jan
    Jan Registered Posts: 654 Epic contributor 🐘
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    You need to post a refund on the account with credit balance - open customers module, customer refund should be on left hand side, once you click on customer refund screen looks similar to a payment to supplier. Select bank to use (suggest cash account as Don Juan), select customer to refund and amount of overpayment. Where it says cheque number, refer to account its going to. Then do customer receipt through the same account, refer back to overpaid account - 2 transactions will contra out.
    Hope this makes sense
  • stardast
    stardast Registered Posts: 6 New contributor 🐸
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    Thanks to all for helpful advises.

    Did it with a dummy invoice to 9998.

    All the best.
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