RTI Basic Tools - error 13
Natsmomma
Registered Posts: 39 Epic contributor 🐘
Hi everyone.
I just have a couple of Directors on my books who take a quarterly salary and need to be processed through RTI. For this reason I'm hoping to use HMRC's free software rather than purchase any.
I still cannot download the Basic Tools for RTI successfully and get an Error 13 message each time. HMRC are dealing with it and I won't be penalised, but just wondered if anyone else has the same problem?
Thanks.
I just have a couple of Directors on my books who take a quarterly salary and need to be processed through RTI. For this reason I'm hoping to use HMRC's free software rather than purchase any.
I still cannot download the Basic Tools for RTI successfully and get an Error 13 message each time. HMRC are dealing with it and I won't be penalised, but just wondered if anyone else has the same problem?
Thanks.
0
Comments
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Hi I have downloaded the Basic Tools and not had any errors - do you know what Error 13 is?0
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It seems to relate to the c: drive and says that the software is unable to initialise. All Greek to me! I will see if the HMRC techies can sort it.....0
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If they cannot sort it and want free RTI payroll software try Payroo. I used it last year for one of my clients, i have recently paid though to use Moneysoft as i now have more clients :001_smile:0
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If they cannot sort it and want free RTI payroll software try Payroo. I used it last year for one of my clients, i have recently paid though to use Moneysoft as i now have more clients :001_smile:
Ooh thank you for that suggestion, I might well use it. I only have a couple of clients which have Limited companies and sole Directors so just need basic software to submit their quarterly payroll and RTIs.0 -
Thank you Lynnwest for the suggestion of using Payroo.
Submissions all complete and one happy bunny. No more HMRC helpline stress for me (until the next time!!)0
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