Anyone else received an email from UKCSI?

MarieNoelle Moderator, MAAT, AAT Licensed Accountant Posts: 1,369
Just wondering if it is a genuine email.

"Dear XXXX

As a customer of AAT you'll be pleased to learn that AAT has signed up to the UK Customer Satisfaction Index (UKCSI), a nationally comparable measure of customer satisfaction run by The Institute of Customer Service.

AAT would really value your input as a customer, allowing them to measure how they compare with other organisations. We'd like to invite you to take part in a survey about how satisfied or dissatisfied you are with AAT.

All responses are completely confidential, and AAT will receive only grouped analysis, so please feel free to be completely honest with your feedback.

Click on the link below or paste into your address bar to take part: [...]"

I find it odd to being referred to as "a customer of AAT". Am I being over cautious?


  • kelsmick
    kelsmick Registered Posts: 89
    I've not receieved one, but surely the AAT wouldn't give out email address etc?
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