ISYS Project Cost Benefit Analysis

Could really do with some help with the following:

Debt - How would i work out the cost of the debt for CPL a £120 mil turnover company? I know they have a customer who should have been £15k credit but instead was put at £25k and now has £40k of outstanding debt.

10% increase on purchasing - How can i cost how much 10% is when i dont know how much the material costs?

Double wage packets / Ghost employees - How do i work the cost of this out when i dont know how much a worker gets paid?

Im really confused to how im meant to put costs on there things.

Thanks for your help.
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