Abbey Tax advice/CCH helpline

MarieNoelleMarieNoelle Trusted RegularHampshire/Surrey borderModerator, MAAT, AAT Licensed Accountant Posts: 1,448
As AAT Licensed accountants we have access to these services at a preferential rate.
I have used the CCH helpline before. At £28 per query it is very good value, although they will only answer one query at a time (say your query has implications for VAT and CT this would count as two separate queries).
Has anyone used Abbey Tax and VAT advice before? and how do they compare in terms of price?
Thanks in advance for your feedback.

Comments

  • burgburg Experienced Mentor GloucesterModerator, FMAAT, AAT Licensed Accountant Posts: 1,440
    We have our Tax Investigation Cover via Copperfield and we get a Tax helpline free with that. Larger more complex queries are chargeable but I have not paid for anything as yet.
    Regards,

    Burg
    MarieNoelle
  • MarieNoelleMarieNoelle Trusted Regular Hampshire/Surrey borderModerator, MAAT, AAT Licensed Accountant Posts: 1,448
    Thanks @burg

    Decided to go again with CCH helpline in the end and they were very helpful. I would definitely use them again when I have a technical query.
  • Gem7321Gem7321 Experienced Mentor DevonMAAT, AAT Licensed Accountant Posts: 1,438
    I've only used CCH once about a duty query and they were not able to help :/ waste of £28!
  • MarieNoelleMarieNoelle Trusted Regular Hampshire/Surrey borderModerator, MAAT, AAT Licensed Accountant Posts: 1,448
    Sorry to hear that @Gem7321 - they definitely shouldn't have charged you if they couldn't answer your query!
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