Can you Appeal as an external students

Zedeldesire

Hi,

Does anyone appeal as an external student?

In myAAT I put Kaplan as my training provider, however I do not study with Kaplan. I just buy books and study on my own.
I took an financial performance exam recently at an aat center the result wasn't successful.
I believe my exam wasn't marked correctly, furthermore the computer screen got frozen and lost few minutes(the centre said they had reported the matter).
I read that to appeal I have to get the support of my training provider. In my case as I don't study with Kaplan (external student) therefore I don't have a training provider.

Does anyone appeal as an external student?

Many thanks for your quick reply.
I need to file the appeal ASAP, please share your experience.