TQM

System
System Posts: 100,534 🤖 Admin 🤖
edited June 18 in AAT student discussion
What are the main ''fields'' that need to be covered in Total Quality Management? And what calculations need to be known?<BR><BR>Any help appreciated<BR><BR>DAN

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  • System
    System Posts: 100,534 🤖 Admin 🤖
    TQM

    I do not expect costs of quality to be tested in June 2005<BR>TQM requires an understanding of continuous improvement and of getting products (and processes) right first time
  • System
    System Posts: 100,534 🤖 Admin 🤖
    TQM

    thanks sandy,<BR><BR>in that case , what would you ''suggest'' may be tested in the PEV June 2005 Exam? I am confident on the first half/section of the paper (Variances) but i am really stuck on what to expect to come up in the second section????? So dont know what to revise<BR><BR>I know ratios will appear<BR><BR>Any advice??<BR><BR>Thanks<BR><BR>Dan
  • System
    System Posts: 100,534 🤖 Admin 🤖
    TQM

    Expect benchmark data of some sort for comparison with ratios you can find from the company or department in the question<BR><BR>And go beyond financial comparisons<BR><BR>Try to think in terms of things the people in the business will understand<BR>On Saturday I ran a revision day when we considered a tyre replacement outlet. After looking at the standard ratios eg ROCE we thought about the sorts of things that would appeal to the manager and staff in somewhere like Kwik Fit. So time to change a tyre was one that we thought might make sense, and would probably suit a work force that will be watching Formula 1 tyre changes etc
  • System
    System Posts: 100,534 🤖 Admin 🤖
    TQM

    Thanks Sandy i will try and read up on this

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