Quickbooks & Access Accounting Software

System
System Posts: 100,537 🤖 Admin 🤖
Does anyone have experience of using these systems please?
Althought AAT qualified for a number of years I have always worked for a public organisation.
Recently I have been helping a friend's business with the change over from Quickbooks to Access Accounting software. The Quickbook records have been transferred to the newly installed Access Accounting Software programme. There is an outstanding amount for one debtor showing in Access. When traced back through Quickbooks the invoice is showing, on the screen, as paid in full but a Debtor's report is showing it as outstanding and there is no record of a payment being made against the invoice. Any suggestions? Thanks

Comments

  • System
    System Posts: 100,537 🤖 Admin 🤖
    Re:Quickbooks & Access Accounting Software

    Could the payment have a date on it after the original invoice date e.g. payment received date = 16 August, invoice date 30 September.

    Kind regards
    Steve
  • System
    System Posts: 100,537 🤖 Admin 🤖
    Re:Quickbooks & Access Accounting Software

    In quickbooks, display the paid invoice, and select the History button. This should display details of the payment, or maybe credit note which cleared the invoice. Check to see of the payment or credit note is recorded (accidentally) in quickbooks with a date some time in the future and consequently has not been picked up by the Access system.
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