Can HMRC do this?

claudialowe
claudialowe Registered Posts: 275 Dedicated contributor 🦉
edited June 18 in AAT member discussion
Grrrrrrrrrr :mad2:

Just spent nearly an hour on the phone to HMRC to try and establish why clients refund was half what was expected, and their website only showing "credit transfer out" and no explanation!!!!

It appears that client had underpaid his Class 2 NICS and they had unilaterally decided to take part of his repayment to set against this.

Is this legal?

Claudia

Comments

  • Poodle
    Poodle Registered Posts: 695 Epic contributor 🐘
    Urgh.

    Next they will be stopping payments to off set against VAT nd PAYE!! But I expect there is some small print tucked away that confirms that they can.

    Poodle
  • Strantona
    Strantona Registered Posts: 14 New contributor 🐸
    I had similar thing they phone my office and ask if they could off set someones sa tax against overpayed family credit from years ago, I declined and said my client need money desperately at the minute................ they then refunded all moneys
  • claudialowe
    claudialowe Registered Posts: 275 Dedicated contributor 🦉
    This was done unilaterally without "asking" anyone at all.....

    Charming :crying:
  • A-Vic
    A-Vic Registered Posts: 6,868 Beyond epic contributor 🧙‍♂️
    Poodle wrote: »
    Urgh.

    Next they will be stopping payments to off set against VAT nd PAYE!! But I expect there is some small print tucked away that confirms that they can.

    Poodle

    They already do :ohmy:

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