Home› For everyone› Chat and off-topic discussion
Current updates regarding coronavirus (Covid-19) and the precautions AAT are taking will be continually updated on the below page.

Please check this link for the latest updates:
We hope you are all safe and well and if you need us we will be here. 💚


Annoying things about office work

Paul24Paul24 Experienced MentorRegistered Posts: 578
in Chat and off-topic discussion
Why do people insist on having terrible hold music - After ten mins on hold I want to pull my ears off!!!!!!

Comments

  • mark130273mark130273 Font Of All Knowledge Registered Posts: 4,234
    hey one of the best ones was a bank i rang the other day they actually let you choose which type of music you wanted to be held on by....but unfortunatly once they went throught all the options they picked up......i asked weather i could be put on hold again for that song...they never...
  • A-VicA-Vic Expertise Guaranteed Registered Posts: 6,970
    mark130273 wrote: »
    hey one of the best ones was a bank i rang the other day they actually let you choose which type of music you wanted to be held on by....but unfortunatly once they went throught all the options they picked up......i asked weather i could be put on hold again for that song...they never...

    Virgin Media have the same but i cought them out they play the same music no matter what you choose
  • mark130273mark130273 Font Of All Knowledge Registered Posts: 4,234
    A-Vic wrote: »
    Virgin Media have the same but i cought them out they play the same music no matter what you choose

    so what song would cover all the types of music then ?
  • PigpenPigpen Trusted Regular Registered Posts: 331
    Annoying things about office work

    Colleagues?

    Or having to go there in the first place (work)
  • A-VicA-Vic Expertise Guaranteed Registered Posts: 6,970
    mark130273 wrote: »
    so what song would cover all the types of music then ?

    They just played Heart songs i had to ring them a few times so each time i changed the type and it played heart every time :lol:
  • mark130273mark130273 Font Of All Knowledge Registered Posts: 4,234
    should ring up and complain that you want something different if you pick soul rather than classical ?
  • PrimblePrimble Experienced Mentor Registered Posts: 734
    i was on hold to a certain bank in a capital for an hour with no music. just some annoying woman sayn my call was valued. they then proceeded to tell me it was the wrong number i was ringing (and3 times after that when they gav me the numbr!)
  • mark130273mark130273 Font Of All Knowledge Registered Posts: 4,234
    Primble wrote: »
    i was on hold to a certain bank in a capital for an hour with no music. just some annoying woman sayn my call was valued. they then proceeded to tell me it was the wrong number i was ringing (and3 times after that when they gav me the numbr!)

    that one is even worse when they put you on hold and then continue to tell you that you are number 3 in the queue !!! :confused1::confused1:
  • steveJsteveJ Experienced Mentor Registered Posts: 694
    http://www.ultrathought.com/beat-the-call-centre-queues-and-costs

    Check out that link for some secrets on how to beat the call centres !!!

    :thumbup1:
  • blobbyhblobbyh Font Of All Knowledge Registered Posts: 2,415
    Many times I've found that swearing down the phone helps you get to the front of the queue quicker. Oh the number of times an operator has heard me screaming "..unts!" down the phone in frustration...

    Also, sometimes when they put you "on hold", they've only actually put you on mute. You can't hear them but they can hear you calling them every name under the sun as clear as daylight. I only found this out once when one of them repeated almost every name back to me that I'd called him before icily continuing with my query!
  • mark130273mark130273 Font Of All Knowledge Registered Posts: 4,234
    blobbyh wrote: »
    Many times I've found that swearing down the phone helps you get to the front of the queue quicker. Oh the number of times an operator has heard me screaming "..unts!" down the phone in frustration...

    Also, sometimes when they put you "on hold", they've only actually put you on mute. You can't hear them but they can hear you calling them every name under the sun as clear as daylight. I only found this out once when one of them repeated almost every name back to me that I'd called him before icily continuing with my query!

    well i think if someone called me in a call centre and they started calling me all the names under the sun im thinging i would keep them on hold for ever and a day !
  • PAMDILLPAMDILL Experienced Mentor Registered Posts: 716
    THe ones that cheese me off are the call centres that answer put you through all the rigmarole costing you money to then put you on hold for a minute or two and have an automated voice tell you they are too busy to take your call and to all back then cut you off!!!!!
  • BluewednesdayBluewednesday Font Of All Knowledge Registered Posts: 1,624
    PAMDILL wrote: »
    THe ones that cheese me off are the call centres that answer put you through all the rigmarole costing you money to then put you on hold for a minute or two and have an automated voice tell you they are too busy to take your call and to all back then cut you off!!!!!

    Usually it's HMRC!
  • [Deleted User][Deleted User] Posts: 0
    The Sage helpline gives you options for music. Unfortunately the mighty Metallica was not amongst them. :crying:
  • CJCCJC Font Of All Knowledge Registered Posts: 1,657
    In a nutshell...

    1610.strip.gif
Sign In or Register to comment.