Cash Management & Credit Control Question
Geordie_Online
Registered Posts: 13 New contributor 🐸
Hello.
I would like to know, what is the correct way to communicate a refusal of credit to a customer?
Can somebody please help me out here.
Thank you.
I would like to know, what is the correct way to communicate a refusal of credit to a customer?
Can somebody please help me out here.
Thank you.
0
Comments
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wouldnt say im an expert but be polite and professional; it may be an oversight and in the future they may be allowed credit if they come back to you - being polite should gurantee that they come back!
Something like:
After reviewing your details, we are unable to open an account / grant this request for credit for you at this time.
This should basically keep them sweet - credit isnt anything to do with the supplier as its not something that is controlled at that end; the supplier just has internal procedure that need to be adhered to.0 -
im a credit controller
put something along the lines of
after reveiwing your financial status and references we are unable to offer you a credit account in this moment of time. we will however open a pro-forma account for you and this will be reviewed in 6 months0 -
Totally agree with chrislloyd on that one, by setting up a pro forma account they are still using your business and there is little risk to the company as they are paying instantly. Keeps both parties happy.0
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about average percentage
Can anyone tell me the pass average percentage of cash management and credit control.0 -
about pass percentages in cmcc
can anyone tell me for to pass in credit management simulation how much percentage we have to get??0
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