Kaplan turnaround for marking

MWAUGH1983

Can someone advise what the time of turn around is for projects - is it 2 or 3 weeks?

Cheers
Martin

*Jo

Hi, I think it should be around 2-3 weeks (Im distance Learning) but mine have taken way longer in the past to mark due to markers being ill, their wife being ill, etc etc.

Give Kaplan a call, I found by regulary bugging them It reminded them to chase on my behalf.

Good Luck.

Jo

MWAUGH1983

Cheers for that.

Well I thought it was around 2 wks and I am sick of emailing the tutor so sent a stearn email yesterday and she sent it to the course manager. She got back to me and said my email was abrupt - didnt think so. I then went onto to list their incompetence and said she didnt run a tight ship!

Would you mind me sendind you the email and you can tell me if you thought the email was abrupt in tone?

Cheers
Martin

mini_schnauzer

I had to wait over 3 weeks for Kaplan to mark my Prof Ethics practice simulation, then over 4 weeks for the results of my actual Prof Ethics simulation - that was back in August 2009 - the same reason that the assessor was ill and then his wife.

Hopefully not a long term illness for the assessor and his wife, but it is nearly a year on, so they should really get another assessor to help out and mark if they are still not well.

I found Kaplan very good, apart from errors in the books and the time it takes for any feedback and marking.

MWAUGH1983

I have always found shambolic really - just that what you expect when you pay top money. I mean I had to look on my statement of achievement on my aat to see that my health and safety was competent - I was asking for updates quite regularly and they just weren't getting back to me. Cant wait to get rid of them really!

Cheers
Martin

*Jo

MWAUGH1983 wrote: »

Cheers for that.

Well I thought it was around 2 wks and I am sick of emailing the tutor so sent a stearn email yesterday and she sent it to the course manager. She got back to me and said my email was abrupt - didnt think so. I then went onto to list their incompetence and said she didnt run a tight ship!

Would you mind me sendind you the email and you can tell me if you thought the email was abrupt in tone?

Cheers
Martin

I bet it was no where near as abrupt as the one I sent demanding answers as to why I couldnt book my simulations on dates to suit me as I had me sold the course on! That was a long time ago. Any emails you send copy to someone else higher up, that way you find things usually get seen to.

To be fair since all those problems a year or so ago I havent had many since. Any other dealings Ive had have been good............then again I havent had to contact them much lol.

Keep sending the abrupt emails if you think they need it. I have only had to deal with the distance learning team and to be fair it was mainly down to incompetant staff elsewhere that I had problems. The distance learning team have been very good since Ive being with them.

MWAUGH1983

Well I am now with eagle education as I started there last september prior to foundation being complete with kaplan. I basically told them that to say I wont be coming back is an understatement and that I study elsewhere stating there service is a hell of lot better!

I am going to send a letter to their head office and cc the centre manager as that will get them a bit pissed - opps thats the idea!!! Will tell them stop sending their mailings as well lol

What level are you on Jo?

*Jo

Im on Technician Level well Diploma as im doing that route. Just sat BTC, got PTC friday and then just unit 10 and DFS in december subject to passing both taxes.