Tutor obligations if you want to restart the courses after a break
~~Hi! I've started AAT lvl 2 in October 2012. I've passed one exam and, for some reasons, I had to stop. I've paid the all level and contract says I can have the exams in 2 years time. So I'm still in time. The thing is... I've contacted my tutor, I've told him I'm back and I want to go for the next exam. That was 2 months ago. I'm still waiting for him to send me the progress test results and the exam info. I keep sending emails to him. The feedback has been the same: "You'll have your progress test and exam info today or tomorrow." And that's it. If I don't contact him again, he won't send me any kind of feedback. I feel like I'm begging and it's frustrating. What should I do? Who should I talk to to be able to go for the next exam? How can I sort this out? Thank you very much.