Home For accounting professionals General accounting discussion
Current updates regarding coronavirus (Covid-19) and the precautions AAT are taking will be continually updated on the below page.

Please check this link for the latest updates:
We hope you are all safe and well and if you need us we will be here. 💚


CCH Online

Gem7321Gem7321 Experienced MentorDevonMAAT, AAT Licensed Accountant Posts: 1,438
Anyone else struggling to login to CCH Online?

'We're here to help

We're sorry but your current subscription to CCH Online does not include access to this content. If you are interested in extending your subscription to include this content or would like to try trial access, please email [email protected] or telephone 0844 561 8166 and we would be delighted to help.

Calls cost 7p per minute plus your phone company's access charge.'

Comments

  • Gem7321Gem7321 Experienced Mentor DevonMAAT, AAT Licensed Accountant Posts: 1,438
    Just wondered if anyone else was having the same problem, I've sent an email to members in practice team but if there's a quick-fix or something I need to do thought I might get a better response here!

    How are you doing @mrme89 ?
  • Gem7321Gem7321 Experienced Mentor DevonMAAT, AAT Licensed Accountant Posts: 1,438
    Yes it is bound to offend somebody on AccountingWeb!

    Very good thank you, new practice up and running, clients trickling in slowly, very much plodding away the same as you!
  • Gem7321Gem7321 Experienced Mentor DevonMAAT, AAT Licensed Accountant Posts: 1,438
    I left my job so I can fully commit to it. It's not like me to be so impulsive but I'm very excited!

    Sounds like a good deal, are you enjoying it? Best of luck over the coming months!
  • Gem7321Gem7321 Experienced Mentor DevonMAAT, AAT Licensed Accountant Posts: 1,438
    It was just before Christmas and I now have a high-street presence. I live in a very rural area so it wasn't really practical to run from home, and my nearest town full of small and agricultural based businesses had no existing accountants so it was a no-brainer. I just need the clients now!

    Variety definitely sounds like the right word for it! Do you have the option to turn-down work or do you have to take what's available?
  • Gem7321Gem7321 Experienced Mentor DevonMAAT, AAT Licensed Accountant Posts: 1,438
    Aw! A puppy or an older dog?
  • MarieNoelleMarieNoelle Trusted Regular Hampshire/Surrey borderModerator, MAAT, AAT Licensed Accountant Posts: 1,431
    @Gem7321
    I had no issue logging in this morning. Are you still having problems?
  • Gem7321Gem7321 Experienced Mentor DevonMAAT, AAT Licensed Accountant Posts: 1,438
    Cute @mrme89! (The puppy!)

    I have tried again this morning @MarieNoelle, I am following the link from the MiP section and have tried browsing directly to the library but I still get the same error message on login.
  • SueSue Well-Known Registered Posts: 217
    I was having problems with CCH, I contacted the AAT Members in Practice Team who kept saying they were looking in to it, but did not do anything for three months. I contacted CCH direct and they sorted it the same day.
  • Gem7321Gem7321 Experienced Mentor DevonMAAT, AAT Licensed Accountant Posts: 1,438
    Thanks @Sue, I think I will contact CCH directly then!
  • SueSue Well-Known Registered Posts: 217
    Do you receive the daily emails from CCH? I use that to sign in. I follow one of the links, sign in, select My Accounts/My Products then there is a link to CCH Online for AAT Members.
  • MarieNoelleMarieNoelle Trusted Regular Hampshire/Surrey borderModerator, MAAT, AAT Licensed Accountant Posts: 1,431
    Sue said:

    Do you receive the daily emails from CCH? I use that to sign in. I follow one of the links, sign in, select My Accounts/My Products then there is a link to CCH Online for AAT Members.

    This may be the answer. I never sign in from the AAT website but from the link in the weekly emails.
  • SueSue Well-Known Registered Posts: 217

    Sue said:

    Do you receive the daily emails from CCH? I use that to sign in. I follow one of the links, sign in, select My Accounts/My Products then there is a link to CCH Online for AAT Members.

    This may be the answer. I never sign in from the AAT website but from the link in the weekly emails.
    Yes, I seem to remember someone having the same problem a couple of years ago when they tried to log in through the AAT website.
  • Gem7321Gem7321 Experienced Mentor DevonMAAT, AAT Licensed Accountant Posts: 1,438
    I've now received a reply, apparently CCH have updated the web address so the link wasn't working. Should be resolved now. Thanks all.
Sign In or Register to comment.