AAT Customer support

TreadStone
TreadStone Registered Posts: 280 Epic contributor 🐘
4 days waiting for a reply from customer support. 6 if you include the weekend.

Should a reply take this long ??

Comments

  • TreadStone
    TreadStone Registered Posts: 280 Epic contributor 🐘
    Not urgent but it seems overly long to me.
  • MarieNoelle
    MarieNoelle Registered, Moderator Posts: 1,368
    I had a reply fairly quickly last time I contacted them. The reply was that they were looking into it. That was nearly a month ago and I am still waiting!
  • TreadStone
    TreadStone Registered Posts: 280 Epic contributor 🐘
    Oh I should have said. Yes, I did receive a quick "automatic" reply. This was on the 7th.

    Nowt since though....
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