AAT Customer support

4 days waiting for a reply from customer support. 6 if you include the weekend.

Should a reply take this long ??

Comments

  • TreadStone
    TreadStone AAT Licensed Accountant Posts: 280 💫 🐯 💫
    Not urgent but it seems overly long to me.
  • MarieNoelle
    MarieNoelle Moderator, MAAT, AAT Licensed Accountant Posts: 1,369
    I had a reply fairly quickly last time I contacted them. The reply was that they were looking into it. That was nearly a month ago and I am still waiting!
  • TreadStone
    TreadStone AAT Licensed Accountant Posts: 280 💫 🐯 💫
    Oh I should have said. Yes, I did receive a quick "automatic" reply. This was on the 7th.

    Nowt since though....
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