Forum feedback

AAT_TeamAAT_Team Posts: 256Administrator
edited December 6 in Feedback for AAT
If you have feedback the on forum and how we can improve things please share your thoughts below.

Recent discussion

Comments

  • MarieNoelleMarieNoelle Trusted Regular Hampshire/Surrey borderPosts: 1,132Moderator, MAAT, AAT Licensed Accountant
    It may be a good idea to share on here the links to some "AAT Comment" topics (like you did for the Budget).
    I rarely see any one commenting directly (could it be that you have to use your real name?), maybe on here you would get more reactions?
    I would certainly welcome more input from the AAT technical team on here even if it is just to start off the discussion.
  • CSan89CSan89 WiltshirePosts: 59Registered
    @Mickdundee Exactly what I was thinking.
  • MickdundeeMickdundee LondonPosts: 382Registered
    edited December 6
    CSan89 said:

    @Mickdundee Exactly what I was thinking.

    Out of principal, I will not be answering questions posted in that subsection.

    I don't see why I, and others, should devote time to help the community, and not be given the same opportunity to be able to ask for advice from the same community.

    People also want to keep their forum profile separate to their AAT profile.

    Having a little members only club can work great, but not when you count the number of regular members

    I can only see cons for the forum by taking this stance.


  • MarieNoelleMarieNoelle Trusted Regular Hampshire/Surrey borderPosts: 1,132Moderator, MAAT, AAT Licensed Accountant
    *sigh*

    Ok, here are my thoughts.
    Since AAT took the decision to only let verified members to post on the professional categories this has probably deterred a lot of members from engaging on here in the first place. It has never been made clear by AAT how they could use the information shared on the forum.
    The pros are probably to weed out non accountants but was it ever a problem on this forum?
  • AAT_TeamAAT_Team Posts: 256Administrator

    It may be a good idea to share on here the links to some "AAT Comment" topics (like you did for the Budget).
    I rarely see any one commenting directly (could it be that you have to use your real name?), maybe on here you would get more reactions?
    I would certainly welcome more input from the AAT technical team on here even if it is just to start off the discussion.

    We can certainly post more of the articles here if there is an appetite for them. We already share them on Facebook, Twitter and LinkedIn and can see how they would be beneficial for those who are frequently online here.

    In terms of more technical input from AAT that's something we'd absolutely love to have more of too. It's something that will require time from more senior members of the organisation and currently we can't guarantee consistent activity given work loads. It will depend on what the post is whether the source / author will be able to get involved in.

    One thing we can absolutely do is if there are areas you guys would really like some light shed on, we can feed this back to the editorial team to look at commissioning an article around it. Again this has worked on social media where we've seen an appetite on certain subjects and duly obliged.
    Pros
    1. We would like to know how many professional members we have on the forum
    2. We would like new and existing members to feel the people active in those topics are qualified and affiliated with AAT
    3. These forums are a part of the benefits of being a professional member of AAT - with the old system it devalues this benefit because anybody can post a topic rather than people affiliated with us

    Cons
    1. Barrier to entry - which we feel is justified
  • MarieNoelleMarieNoelle Trusted Regular Hampshire/Surrey borderPosts: 1,132Moderator, MAAT, AAT Licensed Accountant
    We would like new and existing members to feel the people active in those topics are qualified and affiliated with AAT


    But could this include members who used to be affiliated with AAT but for different reasons have given up their membership? I am sure there are a number of former AAT members who have moved on to a chartered qualification. Wouldn't it be a shame to not benefit from their knowledge?
  • MickdundeeMickdundee LondonPosts: 382Registered
    edited December 6
    1. Surely you can already report on that now you can associate AAT member numbers with forum profiles?
    2. Again, they can check a members credentials by clicking on the profile.
    And with the greatest of respect, being qualified and affiliated with AAT does not equate to competence – surely you can already see that with some of the questions that get asked by those already qualified and affiliated with AAT.
    3. I disagree that it devalues it. A forum with very little activity isn’t a benefit to anyone. A forum that flourishes and has regular, interesting questions and posts is a benefit – something you’ll never have if your restrict entry.

    It's not even going to work as you intend it to. All that you will see is that people start posting elsewhere on the forum, such as off topic chat.
    RebekahB
  • AAT_TeamAAT_Team Posts: 256Administrator

    We would like new and existing members to feel the people active in those topics are qualified and affiliated with AAT


    But could this include members who used to be affiliated with AAT but for different reasons have given up their membership? I am sure there are a number of former AAT members who have moved on to a chartered qualification. Wouldn't it be a shame to not benefit from their knowledge?
    The idea is that this forum is for students and professionals affiliated with AAT. If we had such a request we would consider it.
  • MickdundeeMickdundee LondonPosts: 382Registered

    We would like new and existing members to feel the people active in those topics are qualified and affiliated with AAT


    But could this include members who used to be affiliated with AAT but for different reasons have given up their membership? I am sure there are a number of former AAT members who have moved on to a chartered qualification. Wouldn't it be a shame to not benefit from their knowledge?
    There's also those that only hold chartered membership but teach AAT.

  • AAT_TeamAAT_Team Posts: 256Administrator

    1. Surely you can already report on that now you can associate AAT member numbers with forum profiles?
    2. Again, they can check a members credentials by clicking on the profile.
    And with the greatest of respect, being qualified and affiliated with AAT does not equate to competence – surely you can already see that with some of the questions that get asked by those already qualified and affiliated with AAT.
    3. I disagree that it devalues it. A forum with very little activity isn’t a benefit to anyone. A forum that flourishes and has regular, interesting questions and posts is a benefit – something you’ll never have if your restrict entry.

    It's not even going to work as you intend it to. All that you will see is that people start posting elsewhere on the forum, such as off topic chat.

    To use the letters MAAT after your name you need to hold a professional membership with AAT. And so, the same goes for the forum topics listed under "For professional members of AAT."

    Currently activity is not where we would like it to be for professional members that's true. And we would rather slowly build up a community of verified, affiliated members of AAT than go with the anything and anyone goes route and not know who or where people are coming from.

    I would consider removing the gating to the professional members topics if I believed it would make a significant difference. Though as @MarieNoelle pointed out before there wasn't clear instruction on how to sign-up (in the category) but now there is. So hopefully that will help.
  • AAT_TeamAAT_Team Posts: 256Administrator
    edited December 6

    We would like new and existing members to feel the people active in those topics are qualified and affiliated with AAT


    But could this include members who used to be affiliated with AAT but for different reasons have given up their membership? I am sure there are a number of former AAT members who have moved on to a chartered qualification. Wouldn't it be a shame to not benefit from their knowledge?
    There's also those that only hold chartered membership but teach AAT.

    We have a separate forum for Tutors. forums.aat.org.uk/tutortalk
  • MickdundeeMickdundee LondonPosts: 382Registered
    Currently activity is not where we would like it to be for professional members that's true. And we would rather slowly build up a community of verified, affiliated members of AAT than go with the anything and anyone goes route and not know who or where people are coming from.#

    Any professional member should take any advice they receive on the internet with a pinch of salt and use the advice as a tool to undertake further research.

    If a member is regularly posting incorrect advice in order to be a malicious, then it should be flagged to the moderation team. A busy community often

    If a member takes forum advice as gospel, they shouldn't really be given the licence to practice by AAT.

    Only my opinion of course.

    AAT_Team said:

    We would like new and existing members to feel the people active in those topics are qualified and affiliated with AAT


    But could this include members who used to be affiliated with AAT but for different reasons have given up their membership? I am sure there are a number of former AAT members who have moved on to a chartered qualification. Wouldn't it be a shame to not benefit from their knowledge?
    There's also those that only hold chartered membership but teach AAT.

    We have a separate forum for Tutors. forums.aat.org.uk/tutortalk
    But they will be restricted to other parts of the forum where they could be an asset.

    @MarieNoelle is CTA I believe. If she decided to resign her AAT membership, to lose her from posting to this section wouldn't benefit the community. There are lots of AAT members that have resigned membership after moving on in their career that could still be valuable members to the community.
  • AAT_TeamAAT_Team Posts: 256Administrator

    Currently activity is not where we would like it to be for professional members that's true. And we would rather slowly build up a community of verified, affiliated members of AAT than go with the anything and anyone goes route and not know who or where people are coming from.#

    Any professional member should take any advice they receive on the internet with a pinch of salt and use the advice as a tool to undertake further research.

    If a member is regularly posting incorrect advice in order to be a malicious, then it should be flagged to the moderation team. A busy community often

    If a member takes forum advice as gospel, they shouldn't really be given the licence to practice by AAT.

    Only my opinion of course.



    AAT_Team said:

    We would like new and existing members to feel the people active in those topics are qualified and affiliated with AAT


    But could this include members who used to be affiliated with AAT but for different reasons have given up their membership? I am sure there are a number of former AAT members who have moved on to a chartered qualification. Wouldn't it be a shame to not benefit from their knowledge?
    There's also those that only hold chartered membership but teach AAT.

    We have a separate forum for Tutors. forums.aat.org.uk/tutortalk
    But they will be restricted to other parts of the forum where they could be an asset.

    @MarieNoelle is CTA I believe. If she decided to resign her AAT membership, to lose her from posting to this section wouldn't benefit the community. There are lots of AAT members that have resigned membership after moving on in their career that could still be valuable members to the community.
    You are welcome to your opinion of course.

    Currently there's no system in place to remove former members who already have their letters. So there is that to consider...
  • MarieNoelleMarieNoelle Trusted Regular Hampshire/Surrey borderPosts: 1,132Moderator, MAAT, AAT Licensed Accountant
    Currently there's no system in place to remove former members who already have their letters. So there is that to consider...


    Sorry guys it looks like you are stuck with me FOREVER!
    AAT_Team
  • MickdundeeMickdundee LondonPosts: 382Registered
    edited December 6
    AAT_Team said:

    Currently activity is not where we would like it to be for professional members that's true. And we would rather slowly build up a community of verified, affiliated members of AAT than go with the anything and anyone goes route and not know who or where people are coming from.#

    Any professional member should take any advice they receive on the internet with a pinch of salt and use the advice as a tool to undertake further research.

    If a member is regularly posting incorrect advice in order to be a malicious, then it should be flagged to the moderation team. A busy community often

    If a member takes forum advice as gospel, they shouldn't really be given the licence to practice by AAT.

    Only my opinion of course.



    AAT_Team said:

    We would like new and existing members to feel the people active in those topics are qualified and affiliated with AAT


    But could this include members who used to be affiliated with AAT but for different reasons have given up their membership? I am sure there are a number of former AAT members who have moved on to a chartered qualification. Wouldn't it be a shame to not benefit from their knowledge?
    There's also those that only hold chartered membership but teach AAT.

    We have a separate forum for Tutors. forums.aat.org.uk/tutortalk
    But they will be restricted to other parts of the forum where they could be an asset.

    @MarieNoelle is CTA I believe. If she decided to resign her AAT membership, to lose her from posting to this section wouldn't benefit the community. There are lots of AAT members that have resigned membership after moving on in their career that could still be valuable members to the community.
    You are welcome to your opinion of course.

    Currently there's no system in place to remove former members who already have their letters. So there is that to consider...

    So you could have a Chistopher Lunn scenario, whereby an accountant shafts all his clients and brings the profession into disrepute, but because he already had his letters attached to his / her online profile, they can carry on giving advice to the community?
    https://www.accountingweb.co.uk/practice/general-practice/christopher-lunn-sentenced-to-five-years

    Even you must see that as a little bizarre?
  • MickdundeeMickdundee LondonPosts: 382Registered

    Currently there's no system in place to remove former members who already have their letters. So there is that to consider...


    Sorry guys it looks like you are stuck with me FOREVER!


    AAArrrggggghhhhhhhhhh
    MarieNoelle
  • AAT_TeamAAT_Team Posts: 256Administrator
  • MarieNoelleMarieNoelle Trusted Regular Hampshire/Surrey borderPosts: 1,132Moderator, MAAT, AAT Licensed Accountant
    In terms of more technical input from AAT that's something we'd absolutely love to have more of too. It's something that will require time from more senior members of the organisation and currently we can't guarantee consistent activity given work loads. It will depend on what the post is whether the source / author will be able to get involved in.


    This and update on Branch events - I have missed out some in my local branch because for some reasons I do not receive them through the monthly newsletter.
  • MickdundeeMickdundee LondonPosts: 382Registered
    @AAT_Team that would work. But the title should make it clearer that it is for those asking more technical questions so that it doesn't get littered with student questions. I think that there needs to be some separation.
    MarieNoelle
  • MarieNoelleMarieNoelle Trusted Regular Hampshire/Surrey borderPosts: 1,132Moderator, MAAT, AAT Licensed Accountant
    edited December 6
    AAT_Team said:

    So what you really want is something like this? https://forums.aat.org.uk/Forum/categories/general-accounting-queries

    Is this live now?

    Edit: yes it is.

    At least the "chat and off topic discussions" category can now be really about off-topic threads - like how @BeccaLouJ9 loves this time of year!
  • AAT_TeamAAT_Team Posts: 256Administrator

    AAT_Team said:

    So what you really want is something like this? https://forums.aat.org.uk/Forum/categories/general-accounting-queries

    Is this live now?
    Yeah it's live.

    @AAT_Team that would work. But the title should make it clearer that it is for those asking more technical questions so that it doesn't get littered with student questions. I think that there needs to be some separation.

    We have extensive sections for students. It will be up to moderators ( @MarieNoelle ) and I to move the litter to the right topics :)
  • MarieNoelleMarieNoelle Trusted Regular Hampshire/Surrey borderPosts: 1,132Moderator, MAAT, AAT Licensed Accountant
    @AAT_Team lucky me!
  • MickdundeeMickdundee LondonPosts: 382Registered
    Isn't Burg a moderator? If so, he's never on any more.

    I think the forum needs more moderators for when the flood of new members appear and Marie is busy travelling on the Euro Star.
    MarieNoelle
  • AAT_TeamAAT_Team Posts: 256Administrator
    edited December 6

    Isn't Burg a moderator? If so, he's never on any more.

    I think the forum needs more moderators for when the flood of new members appear and Marie is busy travelling on the Euro Star.

    I agree there should be more moderators. *ponder*
  • AAT_TeamAAT_Team Posts: 256Administrator
    edited December 6
    I have been chatting to the team here and we've come up with a new idea for the professional section. Let us know what you think...

    Re-positioning the For AAT professionals category to For accounting professionals. Under this there are sub categories such as:
    -Personal Tax
    -Business Tax
    -Payroll
    -VAT
    -Auditing
    -For AAT professionals (locked for verified pro members of AAT)

    This will remove most barriers and will mean everybody can contribute to relevant and appropriate accounting topics and AAT members still have their own place for things that specifically relate to our association, events, branches etc as well as encourage AAT members to get their letters.
  • CSan89CSan89 WiltshirePosts: 59Registered
    Seems to be a step in the right direction.
  • MickdundeeMickdundee LondonPosts: 382Registered
    I don't think you need so many subsections. One busy subsection will give a better community feel than a number of separate sections.

    Just something such as Accounts, VAT, Tax and other Practice Matters would suffice I think?
  • AAT_TeamAAT_Team Posts: 256Administrator
    Yeah I think keeping the sub categories as minimal as possible is key. Will be less work for @MarieNoelle to move everything over that way... :p
    MarieNoelle
  • MickdundeeMickdundee LondonPosts: 382Registered
    She’s just messaged me to say that she loves work and for you not to worry...
    MarieNoelle
Sign In or Register to comment.