Knowledge Hub on AAT website not working

Hollymbf · September 20

Morning, has anyone else had any difficulty accessing the Knowledge Hub on the newly updated AAT website? The page doesn't load for me and have tried in both Internet Explorer and Google Chrome,
Thanks

MarieNoelle · September 21

Hi @Hollymbf

I have the same issue, I tried different paths to the Knowledge hub but the page is blank.

@AAT_Team would you be able to investigate?

Thank you

AAT_Team · September 23

@Hollymbf @MarieNoelle if you buys contact our customer support ([email protected]) team they will be able to provide you with guidance on how to resolve this. If you have not already I advise you try clearing your browser cache first, if that doesn't work contact customer support.

MarieNoelle · September 24

Thanks @AAT_Team I will try your suggestions!

AAT_Team · September 25

@MarieNoelle @Hollymbf Are you still unable to access?

MarieNoelle · September 25

Yes thank you! - still no idea how to access "My bookmarks" but I have raised the issue with the memberships and benefits team.

Holly · September 25

Clearing the cache worked for me. Thank you

Knowledge Hub on AAT website not working

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