Unable to access the MATS Practice Assessments, can anyone help?

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oneandsoley
oneandsoley Registered Posts: 2 New contributor 🐸
in General Qualifications 2022 discussion
I have followed all of the suggested requirements to access the practice assessments including using chrome, downloading the PSI plug in and have .NET framework 3.5 installed, but it still comes up with an error each time.

Does anyone have any ideas or are experiencing the same thing?

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  • wilburnet
    wilburnet Registered Posts: 79 Regular contributor ⭐
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    what type of laptop / tablet do you use ?
  • Jevlar
    Jevlar Registered Posts: 4 New contributor 🐸
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    Hi there! I'm having exactly the same issue and have tried this on a Mac (all previous assessments have worked on Mac) and my Windows laptop can't even open the AAT page - let alone access the practice assessments)
  • anony123
    anony123 Registered Posts: 423 Dedicated contributor 🦉
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    Tbh, I would not be surprised if the Excel does not load in the exam.
  • oneandsoley
    oneandsoley Registered Posts: 2 New contributor 🐸
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    I'm using an HP laptop with Windows 11. So frustrating, they have worked for all other modules
  • anony123
    anony123 Registered Posts: 423 Dedicated contributor 🦉
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    I think you need to download an app called nirvana or something. Go to the IT department cause they knew which one I needed.

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