Clearance letters

System
System Posts: 100,534 🤖 Admin 🤖
edited June 18 in AAT member discussion

I've never had a problem with this before, but I've written off to 3 new client's previous accountants, all over 2 weeks ago, and am still waiting for replies.
Is it cheeky to send reminders?

Comments

  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:Clearance letters

    Hi Jodie,

    Personally, if I had been waiting that long I would send a polite reminder. They should come back to you with a response and its not really fair to make you wait. However it could just be that they are all exceptionally busy?!?

    Kate
  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:Clearance letters

    It might be worth phoning them, there may be a reason why they're not replying i.e. outstanding fees etc.

    Annette
  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:Clearance letters

    2 weeks is certainly enough time to warrent a follow up. I would tend to telephone too.

    Regards

    Dean
  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:Clearance letters

    I would perhaps wait another week - it has been holiday time and bank holidays etc, so they might just be getting the info together for you.

    Claudia
  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:Clearance letters

    Very good point Claudia. I really must stop working 8 days a week! :lol:

    Regards

    Dean
  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:Clearance letters

    Only 8 days Dean - what are you slacking or something :lol:

    Have you got any thoughts on my savings policy question?

    Claudia
  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:Clearance letters

    I wish there were 9!

    Replied to your other thread :)

    Regards

    Dean
  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:Clearance letters


    thanks for your replies, i'll give them the benefit of the doubt & wait another few days, i'm just worried that the longer i wait the nastier i'll be when i do chase them up!

    do you think that if you work 8 day weeks that you get an extra day's holiday when/if you take a week off?

    ta
  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:Clearance letters

    What's a week off please :lol:

    Claudia
  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:Clearance letters
    Jodie R wrote:


    do you think that if you work 8 day weeks that you get an extra day's holiday when/if you take a week off?

    Now there's a thought :P

    Regards

    Dean
  • System
    System Posts: 100,534 🤖 Admin 🤖
    Re:Clearance letters

    Just thought I'd share... I've today received a reply to one of the letters - 7 months after I sent it (and despite 2 reminders)!!!

    Luckily it appears there's 'no professional reason why I shouldn't act' for this client. Good thing as his return was filed 6 months ago!

    :roll:

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