AAT Exam keeps crashing

Having issues with the exam freezing up and crashing, we have to Ctrl Alt and Del every time and re-launch the client to carry on with the exam. Have built a test machine using the guide from AAT with the correct specs. Anyone else having this issue and know about a fix for it? Spoke to AAT support and they have just replied the ctrl alt del quick fix.

This is obviously very off putting for when people are taking this exam.

Any help would be appreciated

Thanks

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